Privacy Policy – Reigate Hot Tubs Ltd 

 

Reigate Hot Tubs Ltd respects your privacy and is committed to protecting any information we may collect while operating our website. This Privacy Policy applies to https://www.reigatehottubs.com and explains what information we collect, how we use it, and under what circumstances we may disclose it to third parties.

This Privacy Policy, together with our Terms & Conditions, sets forth the general rules and policies governing your use of our Website. Depending on your activities when visiting our Website, you may be required to agree to additional terms and conditions.

Information We Collect

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Website Visitors

Like most website operators, Reigate Hot Tubs collects non‑personally identifying information such as browser type, language preference, referring site, and the date and time of each visitor request. This helps us better understand how visitors use our website. From time to time, we may release aggregated, non‑personally identifying information (e.g., publishing reports on website usage trends).

We may also collect potentially personally identifying information such as Internet Protocol (IP) addresses for logged‑in users and for users leaving comments on blog posts. These are disclosed only under the same circumstances as personally identifying information described below.

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Personally Identifiable Information

When you interact with our website (e.g., registering, making a booking, or contacting us), we may collect information such as your name, email address, phone number, and billing details. We use this information to provide services, respond to enquiries, and improve your customer experience.

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Use & Disclosure of Information

Reigate Hot Tubs discloses potentially personally identifying and personally identifying information only to employees, contractors, and affiliated organisations that:

1. Need to know the information to process it on our behalf or to provide services available via our website.

2. Have agreed not to disclose it to others.

Some employees, contractors, or affiliated organisations may be located outside your home country; by using our website, you consent to the transfer of such information.

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We will not rent or sell personally identifying information to anyone. Other than as described above, we disclose such information only:

• In response to a subpoena, court order, or other governmental request.

• When we believe in good faith that disclosure is reasonably necessary to protect the property or rights of Reigate Hot Tubs, third parties, or the public.

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Security

We take commercially reasonable measures to protect your personal information against unauthorised access, use, alteration, or destruction. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.

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Cookies

To enhance your online experience, Reigate Hot Tubs uses cookies and similar technologies to display personalised content, deliver relevant advertising, and store your preferences.

Cookies are small data files stored on your computer by your browser. They help us identify and track visitors, usage, and website access preferences. Visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using our website. Please note that certain features may not function properly without cookies.

By continuing to use our website without changing your cookie settings, you consent to our use of cookies.

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Advertisements

Ads appearing on our website may be delivered by advertising partners who may set cookies. These cookies allow ad servers to recognise your computer and compile information to deliver targeted advertisements. This Privacy Policy covers the use of cookies by Reigate Hot Tubs only and does not cover cookies used by advertisers.

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Links to External Sites

Our website may contain links to external sites not operated by us. If you click on a third‑party link, you will be directed to their site. We strongly advise you to review the Privacy Policy and Terms & Conditions of every site you visit. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of third‑party sites.

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Communications

If you are a registered user and have supplied your email address, Reigate Hot Tubs may occasionally send you emails to inform you of new features, request feedback, or provide updates about our products and services. You may opt out of marketing communications at any time by following the unsubscribe instructions included in our emails.

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Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

Children’s Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from them. If you believe your child has provided us with personal information, please contact us and we will delete it.

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Aggregated Statistics

Reigate Hot Tubs may collect statistics about visitor behaviour on its website and may display this information publicly or provide it to others. However, we do not disclose personally identifying information.

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Privacy Policy Changes

Although most changes are likely to be minor, Reigate Hot Tubs may update this Privacy Policy from time to time at our sole discretion. We encourage visitors to check this page frequently for updates. Your continued use of our website after any changes constitutes acceptance of the updated Privacy Policy.

 

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

Reigate Hot Tubs Ltd
Email: office@reigatehottubs.com
Website: https://www.reigatehottubs.com

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